1. Introduction

Welcome to IITMentors. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how Pariksha TV("we", "us", or "our"), through its platform and product IITMentors, collects, processes, stores, and safeguards your information when you visit our website, read our publication, practice with mock tests, or communicate with us.

By accessing or using IITMentors, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

2. Ownership & Data Controller

IITMentors is an educational product of Pariksha TV. Pariksha TV acts as the data controller responsible for any personal information collected through the website or its communications.

  • Enterprise Name: PARIKSHA TV
  • Registration Number: UDYAM-TS-09-0276448
  • Enterprise Type: Micro Enterprise (Services)
  • Official Email: contact@iitmentors.com

3. Information We Collect

We collect information in the following ways to serve students and readers effectively:

A. Information You Provide Voluntarily

  • Communications and Feedback: When you email us at contact@ iitmentor.com, submit inquiries through contact forms, suggest corrections, or apply to write as a mentor, we collect your name, email address, and the contents of your message.
  • Mock Test Responses: When you attempt timed mock tests (such as JEE Main, AP/TS EAMCET, COMEDK, KCET, MHT CET, WBJEE), your chosen answers, review flags, and test completion timestamps are processed to calculate scores and generate performance analytics.

B. Information Stored Locally on Your Device

To provide a fast, offline-friendly, and distraction-free experience without mandatory user sign-in:

  • Browser Local Storage (`localStorage`): We store your active test progress, remaining timer durations, question palette states, and completed test results locally in your web browser. This data resides on your own device and is not transmitted to our servers unless explicitly submitted.
  • Service Worker & PWA Cache: Our progressive web app caches static assets, questions, and diagrams to allow continuous offline revision.

C. Information Collected Automatically

  • Technical and Usage Data: IP address, browser type and version, operating system, device type, referral source, pages viewed, time spent per article, and site performance logs.

4. How We Use Your Information

We use the data collected strictly for legitimate educational and platform operations, including:

  • Providing, maintaining, and improving our articles, mock tests, and study guides.
  • Evaluating test responses, calculating scores, and generating downloadable review scorecards.
  • Responding promptly to support questions, student doubts, and feedback sent to contact@ iitmentor.com.
  • Detecting and mitigating technical errors, spam, abuse, or unauthorized security breaches.
  • Understanding aggregate readership patterns to curate high-demand exam topics and curriculum.

We do not sell, rent, or trade your personal information with third-party marketers or advertisers.

5. Cookies and Tracking Technologies

IITMentors utilizes minimal cookies and browser storage essential for core site functionality. These include:

  • Essential Storage: Storing user theme preferences (palette, intensity) and mock test states.
  • Performance & Analytics: Anonymous metrics to understand server load and traffic distribution.

You can configure your browser to reject cookies or clear local storage at any time. Doing so will not prevent you from reading blogs, though active mock test sessions may reset if local storage is cleared.

6. Third-Party Service Providers

We may rely on trusted infrastructure service providers to host our web application, deliver content via CDN, and render mathematical equations (KaTeX). These providers have access only to information necessary to execute their specific technical infrastructure duties under strict confidentiality standards.

7. Data Security and Retention

Pariksha TV takes reasonable and standard administrative, technical, and physical measures to protect personal data from loss, unauthorized access, misuse, alteration, or disclosure. All web traffic is enforced via secure HTTPS/TLS encryption.

Direct email correspondence sent to contact@ iitmentor.com is retained only as long as necessary to resolve your inquiry or fulfill legal, accounting, and compliance requirements.

8. Children and Student Privacy

Our services are directed toward secondary school students, college aspirants, and adult learners preparing for competitive examinations. We do not intentionally harvest identifiable personal data from children under 13 without appropriate parental or institutional guidance. If you believe a minor has provided personal information to us inadvertently, please reach out to us at contact@ iitmentor.com, and we will promptly delete the data.

9. Your Rights

Under applicable Indian data protection laws, you have the right to:

  • Request confirmation of whether your personal data is being processed.
  • Request access to, correction of, or deletion of your personal data held by us.
  • Withdraw consent where processing was based upon prior consent.

To exercise any of these rights, please email us directly at contact@ iitmentor.com.

10. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our platform features, legal obligations, or business practices. When changes are made, the revised date at the top of this page will be updated. We encourage you to review this page periodically.

11. Contact Us & Grievance Redressal

If you have questions, comments, or grievances regarding this Privacy Policy or our data handling practices, please contact our designated grievance team:

Enterprise: Pariksha TV (Product: IITMentors)
Udyam Reg. No: UDYAM-TS-09-0276448
Official Email: contact@iitmentors.com